Terms & Conditions

Effective: January 1, 2025  ·  Governing Law: State of Texas

1. Services

Highland Dallas Freight Inc provides freight transportation, logistics, brokerage, and warehousing services in Dallas, Texas and the surrounding region. All services are subject to availability and the terms of any applicable written service agreement between the Company and the customer.

This website is provided for informational purposes only. No quote, rate, or service commitment is binding unless confirmed in writing by an authorized representative of Highland Dallas Freight Inc. All rates are subject to change without notice.

2. Quotations and Orders

• All quotations are estimates only and are subject to change based on actual freight weight, dimensions, freight class, fuel surcharges, and accessorial requirements.
• A binding agreement for services exists only when the Company provides written confirmation of an order.
• Shipper is responsible for accurate description, weight, dimensions, and classification of freight.
• Misrepresentation of freight characteristics may result in additional charges, refusal of service, or cancellation.
• Cancellation of confirmed truckload shipments within 4 hours of scheduled pickup may result in a cancellation fee.

3. Liability Limitations

Cargo liability: For shipments arranged by Highland Dallas Freight Inc, cargo liability is governed by applicable federal law including the Carmack Amendment (49 U.S.C. § 14706) for domestic shipments. Liability is limited to the actual value of the cargo not to exceed $100,000 per shipment unless additional declared value coverage is purchased in writing.

Brokerage services: When acting as a freight broker, Highland Dallas Freight Inc arranges transportation through third-party carriers and assumes no liability for the acts, omissions, or negligence of those carriers. Claims must be filed directly against the responsible carrier.

• The Company is not liable for delays caused by weather, natural disaster, acts of God, labor disputes, governmental actions, or other circumstances beyond our control.
• The Company is not liable for consequential, indirect, incidental, special, or punitive damages.
• The Company's maximum aggregate liability shall not exceed the total fees paid for the specific service giving rise to the claim.
• No liability for freight that is improperly packed, labeled, or documented by the shipper.

4. Claims Procedure

• All cargo claims must be submitted in writing within 9 months of the delivery date or scheduled delivery date.
• Legal action for cargo claims must be initiated within 2 years of the date the claim was denied.
• Claims must include: bill of lading, delivery receipt noting damage, invoice value of goods, and photographs of damage where applicable.
• Concealed damage must be reported within 5 business days of delivery.
• Claims submitted outside these timeframes may be denied.

5. Payment Terms

• All charges are due upon invoice unless a written credit agreement has been established.
• Accounts past due are subject to a 1.5% monthly finance charge (18% annually).
• The Company reserves the right to suspend service for accounts with outstanding balances.
• The Company retains a general lien on all freight in its possession or control as security for unpaid charges.
• In the event of non-payment, the customer shall be responsible for all reasonable attorneys' fees and collection costs.

6. Driver Applications and Employment

Submission of a driver application through our website does not constitute an offer of employment. All applications are subject to review, interview, background check, and MVR verification. Employment, if offered, will be governed by a separate employment agreement.

• Providing false or misleading information on an application is grounds for immediate rejection or termination.
• All applicants must consent to a background check and DOT drug/alcohol screening before hire.
• Highland Dallas Freight Inc is an Equal Opportunity Employer.
• Driving record and background information is collected and used in compliance with the Fair Credit Reporting Act (FCRA).

7. Website Use and Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of Highland Dallas Freight Inc and is protected by United States and Texas intellectual property laws.

• You may not reproduce, distribute, or create derivative works from our content without written permission.
• You may not use our website for any unlawful purpose or in any way that could damage, disable, or impair the site.
• You may not attempt to gain unauthorized access to any portion of our website or systems.
• Scraping, automated data collection, or bot traffic is prohibited.

8. Indemnification

You agree to indemnify, defend, and hold harmless Highland Dallas Freight Inc and its officers, directors, employees, agents, and successors from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of our website or services.
• Inaccurate information you provided in any form or application.
• Your violation of these Terms.
• Your violation of any applicable federal, Texas state, or local law.

9. Dispute Resolution and Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

Any dispute arising from these Terms or your use of our services shall first be subject to good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration in Dallas County, Texas, under the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction to prevent irreparable harm.

You waive any right to a jury trial and any right to participate in a class action lawsuit against Highland Dallas Freight Inc.

10. Disclaimer of Warranties

THIS WEBSITE AND ALL SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. HIGHLAND DALLAS FREIGHT INC DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES.

11. Modifications

Highland Dallas Freight Inc reserves the right to modify these Terms at any time. Changes take effect upon posting to this page. Continued use of our services after changes constitutes your acceptance. Material changes will be communicated via website notice.

12. Contact